What is CRM, anyway ?

CRM (Customer Relationship Management) is a combination of software and business processes that help companies gain an advantage in sales, marketing and customer service when interacting with clients and prospects. WikiPedia Article

RSS The Big Ooga Blog – Supporting Entrepenuers

  • WBDC Webinar: Online Storytelling & Business Blogging
    Looking to start blogging and/or do newsletter marketing? Catherine Morgan, Big Ooga member who runs New York Times bestselling author, Carol Roth’s blog, is presenting a webinar on business blogging for the Women’s Business Development Center on February 15th. This is an incredible virtual workshop that you can join for just $10. (It will be […]
  • Success Your Way: Vision It, Build It, Become It – Webinar
    With insights derived from her new book, “It’s Your Biz”, Susan Solovic will share tips and techniques to create success, your way! This webinar is designed to help you: *  Understand your motivations and define success in your terms. *  Create your big vision.  You must see it and believe it to become it. * […]
  • Google Demystified – The Google Search Engine is changing. Learn what’s new and what to do
    Google Demystified – A conversation with Avery Cohen Find out how to change your SEO strategy. Learn what parts of SEO are still relevant Learn how the search engines are shifting Learn why engagement strategies are more important than ever As Google changes so should your tactics for getting found on the Internet.  Join Avery […]

RSS The CRM Alliance Blog

  • BrainSell Acquires Denver-Based Software Reseller, The CRM Connection
    BrainSell Technologies is please to announce their acquisition of The CRM Connection, the second Colorado acquisition that BrainSell has made this month. The CRM Connection (www.thecrmconnection.com) joins BrainSell with a plethora of CRM expertise, including ACT!, SalesLogix and SugarCRM.  We’re super excited to welcome The CRM Connection into the BrainSell […]
  • Customer Relationship Management – CRM – Comparison
    Salesforce.com may own “CRM” on the NYSE, but they are not the overall leaders in CRM. Salesforce is a great cloud-based solution, with strong features in sales and customer service, but it is not necessarily the best fit for every company out there. Frankly, SugarCRM does most, if not all, of the same things Salesforce.com […]
  • Sage ACT! 2012 ROADSHOW COMING TO SOUTH FLORIDA
    The Sage ACT! 2012 Roadshow will be held on Thursday, July 28, 2011, from 1 p.m. to 5 p.m. at the Fort Lauderdale Westin Hotel, 400 Corporate Drive, Fort Lauderdale, Florida. The event will feature presentations by Karen Fredricks, the woman who wrote the book (actually 7 books) on ACT! and representatives from Sage North […]