One of the longest running tech support problems is the Act! <-> Outlook integration for e-mail. Too many variables at play just cause this to fail too often.
Swiftpage, the owners of Act!, listened. With v18+ and a current subscription, a new integration has been created.
- Act! v18.2 Premium for Windows
- Existing Subscription Plan for Act!
- Outlook 2013+
- Office 365 Subscription
You can still use the existing tool at the same time.