We base our solutions on our experience on training over 400 companies on ACT! software.
Mark R. Mondo - President & Founder
Mark Mondo, has been an ACT! Certified Consultant since 1998, a Premier Trainer since 2005, and we pioneered making training videos available on the web for easy online access in 2004. Currently, we are in our sixth release.
From 2006 to 2009, we partnered with the The CRM Connection, one of the largest ACT! consulting firms in North America, finishing #1 and #2 in 2008 and 2009 in channel sales.
In 2010, MondoCRM launches two new services:
The Business Blackbook, an online service that melds CRM, social media and professional coaching.
MondoCRM, a service bureau powered by WiredContact that offers CRM as a service (SaaS)
CRM + Personalized Business Coaching by Being Lynch
Steve Salvador
ACT! & Networking Specialist
ACT! Certified since 2006, Steve helps troubleshoot networking and CRM integration issues. Stephen's depth of PC hardware and networking knowledge helps us quickly diagnose and recommend an efficient network to the get the most out of CRM software.
Industries Served
Many of our clients are in b2b or b2c sales where long term sales and relationships need to be managed. Founded in 1997, we have helped over 400 companies build CRM systems in many industries including:
Accounting Firms
Airplane Brokers
Architecture Firms, Business Development
Clothing
Commercial Painters
Community Colleges
Construction
Distributors of Durable Goods
Coffee Packaging
RV Equipment
Gutters
Highway Safety Tools
Hosted Telecom
Medical Equipment
Truck Store Merchandise
Education, Continuing Education
Education, Admissions
Education, Alumni Relations
Education, Public Relations
Financial Planners
Franchisors
Hair Stylists
Health Clubs
Hotel/Hospitality
Insurance Agencies
Lawyers
Manufacturers
Air Cleaners
Home Renovation Supplies
Dental Equipment
Beverages
Textiles
Furniture
Passive Electronics
Laundry Chemicals
Sleep Monitors
Custom Aluminum
Plastics
Picture Frames
Industrial Sewing
Picture Frames
Plastic Premium Promotions
Kitchen Appliances
Floor Protection
Mortgage Brokers
Psychologists/EAP
Private Equity Firms
Public Relations
Publishing/Media Sales
Private Equity Firms
Real Estate - Commercial
Recruiters
Retail Co-Operatives
Security Systems
Trade Associations
We Co-Founded The Largest CRM Consultant Trade Association in North America
We are a group of Sage Software Business Partners who help companies use software to increase sales, improve customer service, and manage their financial data to optimize the efficiency of their business. Being part of the alliance allows national coverage and the ability to tap into a network of 70 trusted consultants to complete your CRM projects.
Testimonials
On Our Training Videos
Mark,
You are amazing. Your lessons get a five-star rating, you're an expert at this.
Just started viewing the lessons, you spoiled me already. The site map, support page, lessons are easy to view and understand yet powerful. I can see you've taken great pains with this. When I email you with questions, your response time has been extremely prompt and your answers easy to understand. I will be back for additional lessons with other products.
Thank You,
Helga Leah (Curry) Tomaino
On Our Consulting Work
I have been working closely with Mark Mondo over the past 5 years in redeveloping our ACT database to meet the specific needs of Hall & Associates, Ltd. Mark listens to our needs, is responsive and is proactive in finding solutions to potential problems. He consistently has our best interest in mind. I would recommend him to anyone who is considering ACT as their database management system.
Deborah Hall - Chicago, IL
You're The Man
When I approached Mark Mondo, I did so as an experienced ACT! user, experienced enough to know I was in way over my head with respect to creating a custom database that could be integrated with PARC's web site with remote access capabilities. Unlike other ACT! consultants I contacted, Mark's approach was empirical and personal as cookie-cutter solutions would be inadequate for our need to develop a custom database with over 300 fields. Mark adapted ACT! to track all activities from initial customer contact through the mortgage and contract process to the closing of their new home. There are other database management programs available for real estate developers, but none offered PARC ACT!'s scheduling, document warehousing, conversation log and follow up capabilities to the purchase contract administration process. This was a monster task that Mark completed in an elegant fashion! We will continue to use Mondo Media to help PARC further refine its database over time and create custom reports to track every aspect of our business.
I wish I would have known about Mark Mondo when I purchased ACT so that I could have gotten it set up correctly right off the bat. As it turned out, I used someone who did not know the program and consequently had lots of problems that could have been avoided. I will always be calling Mark in the future for any questions related to ACT and will recommend him to my friends and associates who need a contact management program.
We're Experts
