BCC Dropbox for WiredContact
New Feature in WiredContact: BCC Dropbox for Effortless Email Logging
One of the dilemmas a CRM publisher constantly faces is how to integrate with e-mail. After all, you want to quickly see the relevant communications to your client or the relevant communications to a deal. The new BCC Dropbox feature in WiredContact is a powerful addition for keeping communication history complete with minimal effort. What we like about this feature is we don’t need to support a complex integration whether it’s MS Office, G-Mail, iOS, desktop or a mobile device.
What Is the BCC Dropbox?
mondocrm@wiredcontact.com) that automatically captures outbound emails sent from your team. When you BCC this address on an email:
- WiredContact checks the recipient’s email address.
- If a match exists, the email is logged under that contact’s history.
- If no match is found, a new contact is automatically created.
No plugins, no cutting and pasting, and no forgetting to update CRM records.
Key Benefits
- Use one BCC Email address for the entire site simplifies setup.
- The dropbox automatically matches by email address, and creates a new contact if the address doesn't exist.
- BCC Dropbox works with any email program.
- Recording to contact history improves data quality without extra work by the sales rep.
Frequently Asked Questions
- Can I use the BCC Dropbox for incoming emails?
No. The feature only works with outbound emails. To log an incoming message, simply reply to the sender with a short message and BCC the dropbox address. This will create or update the contact as needed.
- Can I make Outlook automatically BCC the dropbox address?
Yes — but it requires a third-party Outlook plugin.
Cost: ~$30 one-time
(Our KB on 3rd party plugins for Outlook.)
- Does this make a copy of the .msg (Outlook message file) and store it in WiredContact?
No. You would need a 3rd party plugin for that option, and you would need to budget for additional storage costs.
- What happens if I email multiple recipients?
WiredContact evaluates each recipient individually:
If their email address exists in your CRM, the message is saved to their record.
If not, WiredContact will create a new contact automatically. - Does this replace Outlook, G-Mail or Zoho Mail?
No. This tool only records a copy of the sent message against the contact’s history.
What's New in WiredContact
WiredContact redefines CRM flexibility, thanks to its awesome customization options. Our tight-knit connection with the WiredContact crew since 2003 lets us quickly roll out the cool new features our clients ask for. This is all about WiredContact listening to what businesses need and acting on it. The new stuff coming your way? Totally driven by what you told us you wanted, proving we’re all in this together to make your business life easier.
List Lookup
Lookup Lists in a Flash
Whether you're dealing with a collection of email addresses from a recent campaign or looking a list of work order numbers without a common thread, this feature allows you to effortlessly create a lookup in one step.
Quick Lookup
Expedite Lookups
We'll create a custom list of the most frequently used fields for your lookups. Instead of building the same queries over-and-over again, use this screen instead.
Build Lookup from Groups
Multi-group Lookup
This feature was driven by a client who had dozens of groups and subgroups in Act!, but needed a way to create a lookup of all those contacts in disparate groups once he was in WiredContact.
Two Factor Authentication
Additional Security
Our corporate and government clients needed updated security options.
Signature Capture
Capture Digital Signatures
Without resorting to third party applications like Docusign, WiredContact can capture a signature.
Link-Based Attachments
External File Storage
Instead of uploading physical files into WiredContact, simply paste a cloud-storage link from SharePoint, Dropbox, Zoho WorkDrive, Google Drive or OneDrive. Your team opens the latest version instantly—without adding additional storage costs.
Hidden gems of WiredContact.
BCC Dropbox
Whether you're using Outlook, Gmail, Apple Mail, or mobile email, you can now log emails into WiredContact just by blind-copying a single address.
Campaign Manager
Campaign Manager allows you to create broadcast e-mail campaigns, analyze opens and clicks and without paying additional monthly fees for an e-mail service provider.
Export Contacts from WiredContact to Outlook Contacts
Adding the WiredContact Mobile Site to an Android or iPhone
For Android:
-
- Unlock your Android device and ensure you are connected to the internet.
- Open the Google Chrome web browser or any other browser you prefer.
- In the browser’s address bar, type or paste the website URL provided by MondoCRM or WiredContact.
For example:http://mobiledemo.wiredcontact.comand press “Go” or “Enter.” - Follow these instructions:
- Tap the three-dot menu icon in the top-right corner of the browser window.
- Scroll down to find the “Add to Home screen” option (or similar wording) and tap on it.
- A pop-up window will appear, allowing you to customize the shortcut’s name. You can leave it as the default or enter a custom name if you prefer.
- After customizing the name (if desired), tap the “Add” or “Add to Home screen” button. This will create a shortcut to the website on your Android device’s home screen.
- You may be asked to confirm the action. If prompted, tap “Add” or “OK” to proceed.
- The website shortcut will now be added to your Android device’s home screen, and you can find it among your other app icons.
For iOS:
-
- Unlock your iOS device and ensure you are connected to the internet.
- Open the Safari web browser, which is the default browser on iOS devices.
- In the Safari browser, navigate to the website you want to add to your home screen:
For example:http://mobiledemo.wiredcontact.comand press “Go” or “Enter.” - Follow these instructions:
- Tap the “Share” button at the bottom center or top right of the Safari window (it looks like a square with an arrow pointing upward).
- Scroll down in the Share menu and find the “Add to Home Screen” option. Tap on it.
- A pop-up window will appear, allowing you to customize the shortcut’s name. You can leave it as the default or enter a custom name if you prefer.
- After customizing the name (if desired), tap the “Add” button in the upper right corner of the pop-up window. This will create a shortcut to the website on your iOS device’s home screen.
- You may be asked to confirm the action. If prompted, tap “Add to Home Screen” to proceed.
- The website shortcut will now be added to your iOS device’s home screen, and you can find it among your other app icon
- The website shortcut will now be added to your iOS device’s home screen, and you can find it among your other app icons.
WiredContact Dialer Demonstration
WiredContact Phone Integration Sample
WiredContact, without buying a third party plugin, allows you to make outgoing calls with a click-to-dial button we program. That won’t require any VOIP programming costs. 99% of our requests from our clients revolve around outgoing calls.
For incoming calls, we’d program WiredContact to work with your VOIP provider, and those costs are on a case by case basis.
This demo video uses 8×8 with their soft phone application and their free Chrome extension.