WiredContact v Act!

I added WiredContact for my clients who outgrow Act! or no longer want to manage a Windows desktop/.NET/MS Office deployment. Many features in WiredContact are built in and don’t require 3rd party apps like Act!. However, Act! offers exclusive features not available in WiredContact because of the Windows desktop. We walk you through it and help you make the right choice.

Features in WiredContact not available in Act!

Features in Act! not available in WiredContact

Number of 3rd Party Apps Act! Needs to Match WiredContact's Built-in Features

Number of 3rd Party Apps WiredContact Needs to Match Act!'s Built-in Features

So what’s best for you? It really depends. We analyze your business and its requirements relative to budget and functionality. That’s where MondoCRM differs from others in the marketplace who only rep a single product. Our conversation begins and ends with you, not CRM products and features.

Case studies on converting Act! to WiredContact

Developed by former Act! consultants, they can keep what clients liked with Act! that other platforms like Zoho, Salesforce and Benchmark One cannot provide.

Act! to WiredContact Case Study

Act! to WiredContact Case Study #2

Act! to WiredContact Case Study #3

WiredContact retains a familiar look and feel to long time Act! users.

Act! to WiredContact Conversion Overview

This video shows you how we convert the Act! data, yet maintain a similar look and feel so it's easier to learn.

Unique Features of WiredContact

E-Mail Tracking

Determine whether your e-mail has been read without using a read receipt. When an email is sent through WiredContact, it will track whether it has been opened.

WiredContact Dialer

Click to call without 3rd party license fees OR changing your existing VOIP provider.

One Click History

WiredContact makes it easy to classify history. Then, reps don't have to manually compile call reports any longer.

Exploding Activities from Task List View

Quickly see the uncleared tasks with your client before making the next call.

Customize Your Task List and Quickly Change Records

WiredContact allows you to add any contact field to the task list and you can make updates to the whole contact record without leaving this page.

Automated Report Distribution

WiredContact can be setup to automatically distribute the reports to the executives who don't want to login to CRM to see what's happening.

Customize Any Field in Any Table

WiredContact allows you to create customized history fields without buying a 3rd party app, and you can rearrange the fields as you wish.

Advanced Edit and Replace Features

WiredContact doesn't require third party plugins to make sophisticated changes to any lookup or any table within the database.

WiredContact Restores Deleted Records

Exclusive to WiredContact, the administrator can restore a deleted contact or history in seconds.

Custom Tables without Additional License Fees

WiredContact includes a custom table option. Act! requires either Act! Premium Plus, or a third party license.

WiredContact CRM integration with Constant Contact

Direct Integration with Constant Contact

Lookup the contacts and select the integration tool.

Additional WiredContact Features

Business Automation ^{(+$ = Extra fee in Act!)}

Automate Sales Forecast Reports (Sample) (+$)
Automate Weekly Call Reports (+$)
Automate Business Alerts (+$)
Automate Membership Listings on Websites (+$)
Automate E-Mails to Clients for Maintenance Reminders (+$)
Automate Marketing E-Mails (+$)
Automate Quote Numbers (+$)
One-Click History Entries (+$)
Copy Fields (Example: Copy Billing Address -> Shipping Address with One Button) (+$)
Automate Dependent Drop Downs (+$)
Automate Contact Record Imports and Exports (+$)
Import contact, history and opportunity records without making duplicates (+$)
E-Mail Tracking for individual e-mails sent from the CRM
Mail-Merge a contact record to an Excel spreadsheet (+$)
Build a lookup of contacts from multiple groups (+$)

Database Customization ^{(+$ = Extra fee in Act!)}

Automatically Change Layout Based on Field Values (+$)
Customize Activity Table and Layout
Customize History Table and Layout
Create Custom Tables (+$)
Customize Quotes (+$)
Document Library
Read External Databases (via SQL Alias) (+$)

Security Features ^{(+$ = Extra fee in Act!)}

Undo Deleted Records
Undo Record Changes
Implement Field Level and Record Level Security against Any Table in Real Time
Disable These Features per User
- Import Data
- Run Reports
- Mail-Merge
- Delete Records per Table
- Add (but not Update) Records
- Delete Lookups
- Edit/Replace
- Mass E-Mail
- Edit Drop-Downs
Edit System Fields
Advanced Edit-Replace Features (+$)
1. Append Text
2. Remove Text
3. Replace Text
4. Proper Case
5. Change Multiple Field Values at Once

Website Integration^{(+$ = Extra fee in Act!)}

Capture Leads from Website (Requires Act! Marketing Automation Select+ Edition, Act! Premium with API Access + Zapier or 3rd party service)
Create a Client Access Portal (+$)

Marketing Automation Integration

WiredContact works with Constant Contact and Act On.
WiredContact creates drip marketing campaigns without third party applications.
Act! integrates Constant Contact, Act! Marketing Automation and MailChimp.

Unique Features of Act!

Act! Features That Won't be in WiredContact

Offline synchronization.
Drag and drop calendar.
Drag and drop editor for dashboards.
Drag and drop editor for labels and envelopes
Drag and drop editor for Layouts
Drag and drop editor for Reports
Printable calendar for Day Runners
Zapier integration
Quickbooks desktop integration with a 3rd party tool like this
Outlook Contact Synchronization

Act! Features That Require Extra Fees in WiredContact

Outlook E-Mail Integration (+ $15/user/month)

Extreme customizationfor companies withone-of-a-kindrequirements.