I added WiredContact for my clients who outgrow Act! or no longer want to manage a Windows desktop/.NET/MS Office deployment.  Many features in WiredContact are built in and don’t require 3rd party apps like Act!. However, Act! offers exclusive features not available in WiredContact because of the Windows desktop.  We walk you through it and help you make the right choice.


Features in WiredContact not available in Act!


Features in Act! not available in WiredContact


Number of 3rd Party Apps Act! Needs to Match WiredContact's Built-in Features


Number of 3rd Party Apps WiredContact Needs to Match Act!'s Built-in Features

So what’s best for you?  It really depends.  We analyze your business and its requirements relative to budget and functionality.  That’s where MondoCRM differs from others in the marketplace who only rep a single product.  Our conversation begins and ends with you, not CRM products and features.

Case studies on converting Act! to WiredContact

Developed by former Act! consultants, they can keep what clients liked with Act! that other platforms like Zoho, Salesforce and Hatchbuck cannot provide.

WiredContact retains a familiar look and feel to long time Act! users.

Unique Features of WiredContact

Additional WiredContact Features

Business Automation (+$ = Extra fee in Act!)

  • Automate Sales Forecast Reports  (Sample) (+$)
  • Automate Weekly Call Reports (+$)
  • Automate Business Alerts (+$)
  • Automate Membership Listings on Websites (+$)
  • Automate E-Mails to Clients for Maintenance Reminders (+$)
  • Automate Marketing E-Mails (+$)
  • Automate Quote Numbers (+$)
  • One-Click History Entries (+$)
  • Copy Fields (Example: Copy Billing Address -> Shipping Address with One Button) (+$)
  • Automate Dependent Drop Downs (+$)
  • Automate Contact Record Imports and Exports (+$)
  • Import contact, history and opportunity records without making duplicates (+$)
  • E-Mail Tracking for quote delivery
  • Mail-Merge a contact record to an Excel spreadsheet (+$)

Database Customization (+$ = Extra fee in Act!)

Security Features (+$ = Extra fee in Act!)

  • Undo Deleted Records
  • Undo Record Changes
  • Implement Field Level and Record Level Security against Any Table in Real Time
  • Disable These Features per User
    • Import Data
    • Run Reports
    • Mail-Merge
    • Delete Records per Table
    • Add (but not Update) Records
    • Delete Lookups
    • Edit/Replace
    • Mass E-Mail
    • Edit Drop-Downs
  • Edit System Fields
  • Advanced Edit-Replace Features (+$)
    1. Append Text
    2. Remove Text
    3. Replace Text
    4. Proper Case
    5. Change Multiple Field Values at Once

Website Integration(+$ = Extra fee in Act!)

Marketing Automation Integration

Unique Features of Act!

Act! Features That Won't be in WiredContact

  • Offline Sync
  • Mail merge by Microsoft Word to multiple contacts.  WiredContact can mail-merge to one contact at a time to Microsoft Word.
  • Drag and Drop calendar.
  • Graphical Editor for Dashboards - WiredContact uses its own script, Power BI or Crystal Reports or Excel
  • Graphical Editor for Labels and Envelopes
  • Graphical Editor for Layouts
  • Graphical Editor for Reports
  • Printable Calendar for Day Runners
  • Zapier integration
  • Quickbooks desktop integration with a 3rd party tool like this
  • Outlook Contact Synchronization

Act! Features That Require Extra Fees in WiredContact

  • Outlook E-Mail Integration (+ $15/user/month)