CRM Software Fixes in 30 Minutes
I reported two bugs in WiredContact this month, and they were fixed in within 30 minutes. Then, I can install the updates within 5 minutes without disruption. One of the reasons I added WiredContact to my suite of CRM solutions is for the developers’ response time. Can your current CRM do this ?
How to allow pop ups in Chrome for WiredContact
WiredContact uses pop-ups for certain functions like alarms or displaying reports after they are done. By default, Chrome blocks this. Here is how to enable them for WiredContact. For example, if your site is "http://wiredcontact.mondocrm.com/", then you would have Chrome allow pop-ups for mondocrm.com
How to Export a Contact List Report from WiredContact
In WiredContact, the export function is within the contact report wizard of WiredContact. This sample video creates a lookup; then, exports a few field to a .csv file. In this example, the browser blocked the pop-up notice saying work is complete. So, the video shows you how to retrieve the report after it's complete.
MondoCRM wins a sales and service award for Act! CRM
Here is our award for sales and service presented to Mark Mondo, founder of Mondo CRM, at the Swiftpage annual consultant conference in Scottsdale, Arizona.
Some Tips on Avoiding the Junk Box for E-Mail Campaigns
One question we get is, "How do I avoid a spam trap ?". I will answer this from a business process and content creation standpoint. Nothing is full-proof, but these are factors you can control.
From a business process standpoint:
- Do not buy a list of e-mails and solicit them. Will you answer a cold-blasted-email, no matter how good the offer is ? Not likely
- Ask them to add your e-mail to their safe sender list, and here is a list of systems' instructions
- Re-Purpose Blog Commentary like this
- Create some sort of relationship beforehand by direct mail, on-site visit or by telemarketing.
From a content-creation standpoint, these factors raise spam scores
- Using an excessive number of consecutive exclamation points
- Using excessive CAPS to write your message
- Using Microsoft Word as your .html editor. Microsoft Word's .html export tool contains sloppy code, which the spam filters will flag and not deliver
- Using an excessive amount of graphics instead of text. If you send an e-mail with just an image, it may look good for you. However, the spam-bot will flag it.
You can submit your email to some SPAM checker sites as well
Some of my drip marketing campaigns are plain-text in order to increase delivery rates, but I trade off branding and imagery to convey the message.