Comparing Dynamics and Salesforce

Most of our clients are usually on the S side of the SMB space, so Salesforce and Dynamics might be too feature rich.  However,  if you want to see an objective comparison between them, this is a good chart that found me in a private forum for Act! Consultants.

We have taken on Zoho, WiredContact and Hatchbuck as our answers to Salesforce and Dynamics for small business owners that want solutions in the Cloud.  For 1/3 to 1/2 the price, we can deliver similar functionality.

Can Act! work here too ? Sometimes.  It just depends on the client's requirements.

CRM Software Fixes in 30 Minutes

I reported two bugs in WiredContact this month, and they were fixed in within 30 minutes.  Then, I can install the updates within 5 minutes without disruption.  One of the reasons I added WiredContact to my suite of CRM solutions is for the developers’ response time.  Can your current CRM do this ?


How to allow pop ups in Chrome for WiredContact

WiredContact uses pop-ups for certain functions like alarms or displaying reports after they are done.  By default, Chrome blocks this.  Here is how to enable them for WiredContact.  For example, if your site is "http://wiredcontact.mondocrm.com/", then you would have Chrome allow pop-ups for mondocrm.com

Google's answer.


How to Export a Contact List Report from WiredContact

In WiredContact, the export function is within the contact report wizard of WiredContact.  This sample video creates a lookup; then, exports a few field to a .csv file.  In this example, the browser blocked the pop-up notice saying work is complete.  So, the video shows you how to retrieve the report after it's complete.



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MondoCRM wins a sales and service award for Act! CRM

Mark Mondo - Founder of Mondo CRM

Here is our award for sales and service presented to Mark Mondo, founder of Mondo CRM, at the Swiftpage annual consultant conference in Scottsdale, Arizona.


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