Keyboard Shortcuts with Act! and Windows and Web Browsers

Sometimes, keyboard shortcuts in Act!, Windows or web browsers are faster than using the mouse.

Or, you can press ALT-L ; then, L. Here is a complete list, and it doesn't matter which version you use. The keyboard shortcuts have been consistent since 1987.

For everyday work, I use these Windows shortcuts because it's faster than looking around others' desktops to find their icons.

  • Windows + R - Brings up the Windows Run command. In Windows 7+, you can even use this file search tool
  • Windows + E - Brings up Windows Explorer
  • Windows + D - Brings up Windows Desktop
  • CTRL-ESC - Brings up the Windows Start Menu
  • Fastest way to start a browser and website is to press Windows + R then type in the website address and press Enter. This brings up your default browser along the with the website

Here is a complete list for Windows, Internet Explorer, Firefox and Chrome.

If you are trying to make any data entry process faster in Act!, send the request to me. Chances are I may have a solution for you.

How to Use the Campaign Results in Act! E-Marketing to Get New Leads

Swiftpage bought Act! in 2013 and integrated a new e-mail marketing tool called Act! E-Marketing (AEM).  Unlike other CRM systems, Act! offers a unique integration between campaigns and leads generated from it.

As shown in this video, I sent an offer to upgrade Act!.  The results are shown within Act!.  Just click a name, and it goes right to the lead with history ready to go for the rep.

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Attaching Dropbox and Google Docs to Act! Contacts

Since Ac! v17, offers the ability to attach links to websites in the documents tab.  As online file sharing tools grow like Google Docs, Dropbox, Box and Sharepoint, you can attach these links to Act! contact records.  This video shows you how.

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Act! Dashboard - Find New Contacts in Two Clicks

For Act! 2010+ users, the dashboard offers a visual reporting tool.  One client wanted to know whether sales reps where adding new leads or making changes. With Act! dashboard, it's two clicks away.

Act! Contact Dashboard

How to Create Company Records with Act!

AutoCreateCompaniesIf you want to manage multiple contacts at one company, Act! uses a company record feature.

For Act! v16+, you can automate company record creation by going to Tools -> Preferences -> Admin -> Company Preferences and change the threshold from 0 -> 2+. Legacy owners of Act! can look at this app to automatically convert contacts to companies.

The embedded guide shows you how to manage company records and helps manage existing contacts from Act! version 2010+

Our method uses the "linked contacts" method to connect contacts to companies, so you when you find additional contacts at the same company, select Contact -> Duplicate Contact and everything stays together as expected.