How to Reset the Act! Outlook Service

Once in a while this service stops working, and Act! won’t record history from Outlook e-mail. Resetting this service may do the trick.  Video below, or here are the written steps:

1. Close Act! and Outlook
2. Run Task Manager
3. Find act.outlook.service.exe
4. Right click on it
5. Select “End Process”
6. From Task Manager, go to File -> Run -> “C:\program files (x86)\act\act for windows\”
7. Look for act.outlook.service.exe
8. Double-click it to run it.
9. Restart Outlook
10. Restart Act!