If the DesignR1 suite of apps icons don’t show up, we need to fix the machine.config file in .NET
Checking Microsoft .NET Framework machine.config File
- For Act v16, 17 & 18
Using File Explorer, navigate to this folder: C:\Windows\Microsoft.NET\Framework\v4.0.30319\config\ - For Act 2013 & older
Using File Explorer, navigate to this folder:
C:\Windows\Microsoft.NET\Framework\v2.0.50727\CONFIG - Locate the machine.config XML configuration file.
- Take a look at the file size and verify that it is more than 50KB. If not, this is likely the issue.
- To fix the issue, proceed to a workstation that has a working version of the DesignR1 App on the same database.
- Copy the machine.config file from that workstation over to the affected workstation.
- Before adding that file to the folder listed above, add ‘old’ to the original machine.config file name.
- Copy the new machine.config file into that folder.
- Restart Act!.
If that doesn’t fix it, add these steps
- Remove the DesignR1 .DLLs in the \plugins folder
- Uninstall the application if it’s in the control panel
- Delete the dependentdlls.xml file in the \%appdata%\act folder
- Reinstall the DesignR1 App
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