..and why would a CRM consultancy write a negative headline ?

In my experience, these are a few reasons it’s not embraced:

  • No Set Process
  • Inconsistent Enforcement
  • Inconsistent Standards for Data Entry
  • Lack of Training
  • Too Many Steps for Data Entry
  • Lack of Mobile Access

Here is an article I found that agrees with my assessment.  MondoCRM ensures the software and the process match the rep’s and management’s goals.